Welcome

What does 9Zero do?

I’m Faye Dykes, founder of 9zero. I help organisations transform by developing their people — through providing training and development solutions and organisational consulting that removes barriers, enhances individual and team performance, and drives lasting change

How does 9Zero work?

At 9zero, I help businesses find measurable, people-focused solutions to the questions that hold them back. Many organisations ask themselves:

  • How do we manage performance and handle tough conversations effectively?

  • Why do we keep losing valuable staff?

  • Why are we constantly having to recruit new people?

  • Why isn’t the team performing at the level we know they can?

  • How can I get my team to truly work together?

These are the challenges I help you address — by identifying the root causes and implementing practical, results-driven strategies that transform performance and culture.

Why use an independent consultant?

With over 25 years of experience working alongside organisations of all shapes and sizes, I have a keen ability to quickly identify the real roadblocks that impact people and performance.

As an independent consultant, I offer the agility and personal attention that large consultancies often can’t — getting under the bonnet of your business to uncover what’s really holding you back, without getting tangled in unnecessary process or policy.

Through 9zero, I provide both strategic consultancy and operational development support, designing and facilitating leadership and management workshops that empower your people to manage people effectively, strengthen individual and team performance, and drive meaningful, lasting change.

What difference can I make?

Tonnes!!! My clients will tell you that I quickly cut through the complexity whether it’s consultancy or training that they need. The impact of this investment will either improve productivity, increase customer satisfaction or raise levels of engagement or all 3!

What does change look like?

You will see a difference in behaviour – subtly or more dramatically. Depending on the development need it could be improved levels of leadership self awareness, managers more confident in managing their teams or a better process in managing people

I need help – How do I start the ball rolling?

I am here ready to help. Call 07968 584 868 or email faye@9zerodev.com in confidence and we can arrange an initial session to find out more.

“Faye’s insight and bespoke business development sessions helped identify strategies that accelerated our business growth far beyond our expectations. Initially I thought her expertise would help ease a few bottlenecks, instead we’ve managed to over achieve on our annual goal by £200k and still created more quality time with our loved ones. Thank you so much.”

Andrew Wheatley
Company Director, Haxo Global

9Zero Statistics for Small & Large Organisations

0%
improvement in time management
0%
reduced stress levels
0%
profit increase
0%
increased motivation
0%
of small business owners that receive development survive for 5 years or more – Forbes

How I help you to accelerate your people productivity

People Bottlenecks

Issue:
Recognise there are 1 or 2 people and / or teams that take up a lot of your time but you are unable to resolve quickly and could do with some support

Business Impact:

Conflict between either individuals or teams

Resentment, levels of trust lowering, negativity

9Zero Solution:

Understand what is the behaviour that is the bottle neck / context

Evaluate current performance and set measures of success

Implement timely pragmatic people solutions such as upskilling programmes on team development, managing people skills, managing bullying or harassment or developing a better people process

Review criteria has been met / business performance impact

Business Growth

Issue:
Knowing that the business has not reached it’s potential but not sure how to get to that next level. Spending a lot of time chewing the cud.

Business Impact:

Chasing your tail, going after small business rather than seeing bigger picture

Don’t have the right people in the right roles with the right knowledge and skill

9Zero Solution:

Understand and identify realistically where the business is on the transformational journey

Recommendations for short – mid – log term development supported with a People Plan aligned to overall business goals

Provide the relevant amount of support to ensure the People Plan is implemented

Complimentary Discovery Session

Book in for a confidential and informal chat to discover what support your business would benefit from and how I can best help. It’s important we can both see that we would work well together as I will be working closely with you and your teams.

Let’s talk

Results

I achieve these results by being able to quickly identify the root causes behind the headaches and provide solutions to those challenges. I use a wide range of business strategies and tools that are easy to use and have been tried and tested over many years with a vast array of businesses.

Professional

Working with me you will find that I am professional, experienced, get results quickly and don’t take myself too seriously other than getting outstanding results for you

Let’s talk

If you have a major or minor people business challenge that is proving difficult to resolve, then I would love to hear from you