Welcome
What does 9Zero do?
Develop Managers. Improve Performance. Reduce People Risk
Hi! I’m Faye Dykes, founder of 9Zero. I help organisations build confident, capable managers who know how to lead people, handle difficult conversations and create high performing teams
Practical, commercial and highly engaging management and team development programmes, designed around your business – not a generic slide desk or a one size fits all approach
What 9Zero designs and delivers
People are often your biggest asset, your biggest cost and your biggest risk.
When managers lack confidence or capability, the impact shows up quickly: unresolved performance issues, poor communication, conflict, low engagement, avoidable HR risk and senior leaders spending too much time firefighting people problems.
9zero works with businesses to change that.
I design and deliver practical team, management and leadership development that gives managers the skills, confidence and judgement to deal with real workplace challenges — especially the conversations they often avoid.
Outcomes you can expect
Managers who:
- Understand what good performance management looks like
- Have more confidence handling difficult conversations
- Spot people issues earlier
- Communicate expectations more clearly
- Build stronger, more respectful teams
- Reduce avoidable people risk
- Improve engagement, accountability and trust
Where appropriate, programmes include pre- and post-evaluation so you can measure improvement in confidence, competence and impact over time
I need help – How do I start the ball rolling?
Why clients work with 9Zero?
9Zero combines strategic insight with practical delivery.
With over 25 years’ experience in learning, development and organisational development, I have worked with hundreds of managers and leaders across medium-sized businesses and global organisations.
Clients value the fact that I take time to understand the business context before designing anything. The result is training and consultancy that feels relevant, commercial and immediately usable.
No generic content. No corporate waffle. No death by PowerPoint.
Data compiled from 25 years of personal evaluation and supported by 25 years of Gallup findings.
